Shane Co. has announced a new deal with a top insurance company to instantly provide customers with coverage for in-store purchases.
The fourth-generation, family-owned fine jeweler since 1929 has partnered with Zillion to offer customers new coverage options, including the add on of total loss and theft coverage for every purchase.
From this month, Shane Co. customers will be given the option of insuring their purchase in-store at any of Shane Co.’s 21 stores nationwide.
The company already offers a free lifetime warranty on all its items sold, which covers the center stone, resizing and maintenance.
Zillion’s insurance is embedded into a retailer’s point of sales system, making the process easy for both retailer and customer.
“As your friend in the jewelry business, we are a company centered around being a jeweler our customers can count on,” said Rordan Shane, President and CEO of Shane Co. “We have partnered with Zillion because we believe they share our dedication to this mission. While we offer the best warranty in the business, which fully covers the jewelry while a customer has it in their possession, we wanted to make sure they have an easy and convenient coverage option for total loss. Zillion’s commitment to effortlessly insure our customers’ jewelry without applications or appraisals, coupled with the added ease of service for our associates, is simply phenomenal.”
“Retailers are embracing embedded insurance to benefit customers and elevate service value,” said Adam Black, Zillion’s managing director. “Shane Co. has a keen understanding of how to align with modern consumer expectations, and Zillion’s instant insurance affords both retailer and guest an immediate protection benefit like no other.”
